Answers made simple
Frequently Asked Questions
Who does Velare work with?
How do I place an order or request a quote?
You can browse our online collections, add items to your wishlist, and submit it for a personalized quote. Prefer a more hands-on approach? Reach out directly or book a showroom appointment to finalize selections with our team, we’re happy to guide you through the process.
Do I need an appointment to visit the showroom?
What areas do you deliver to?
We deliver throughout the Greater Toronto Area and surrounding regions. If your event falls outside the GTA, just let us know, we’ll review the details and do our best to accommodate your needs.
Can I pick up and return items myself?
Absolutely. Many clients choose self-pickup and return as a flexible, cost-effective option. Our team will prepare everything carefully for safe and easy transport.
How do you ensure quality?
Quality is at the core of what we do. Every item is cleaned, pressed, polished, and inspected in our in-house facility before leaving our warehouse. We use multiple quality checks throughout the process to catch potential issues and ensure each order arrives event-ready, with no errors.